Charlene Robertson, MD

Internal Medicine

Charlene Robertson is an Internal Medicine specialist based in Norfolk, VA with over 32 years of clinical experience. Medicare-enrolled per CMS records and offers virtual telehealth visits.

(757) 623-6072Norfolk, VA
Telehealth Available
NPI Active per CMS — Q2 2026|Medicare Enrolled|Order & Refer

With over 32 years in internal medicine, Charlene Robertson, MD is a long-established internist in Norfolk. A University of Virginia School of Medicine graduate since 1994, she brings 32+ years of experience. CMS Medicare data shows her patients commonly have high cholesterol, hypertension, and arthritis. CMS MIPS quality score: 97.37/100 (2023).

At a glance

  • Prescribes opioids less than 17% of reporting doctors in Virginia
  • Uses generic medications more than 53% of reporting doctors in Virginia
  • Federal MIPS score higher than 97% of MIPS-scored doctors in Virginia
  • Virtual visits available — no app or travel required
1 of 616 Internal Medicine providers in VASee all Internal Medicine in Norfolk32+ years experienceNPI since 2006

Older · 5578dNPPES updated 2011-02-14 · verify NPI on CMS · Verify license at Virginia Board of Medicine

Contact & Location

Practice Location

426 E Freemason St, Norfolk, VA 23510

Fax: (757) 623-9748
CMS Clinical Data

How Does This Doctor Compare?

Based on Medicare data, this doctor scores better than 97% of doctors in Virginia on federal quality measures, prescribes opioid pain medications conservatively, favors affordable generic drugs over brand-name ones.

MIPS Score

2023

97.37/100

Virginia avg: 82.9 · US avg: 83.6

Higher than most doctors nationally(+13.8 pts)

Top 3% of MIPS-scored doctors in Virginia

How the government rates this doctor's Medicare care quality. Scores above 75 are considered good.

Opioid Rx

↓ Lower = better

4.84%

Virginia avg: 4.2 · US avg: 5.1

Higher than most doctors nationally(-0.3 pts)

4.84% of this doctor's prescriptions are opioid pain medications. Lower means more cautious prescribing.

Generic Rx

↑ Higher = better

88.9%

Virginia avg: 84.1 · US avg: 82.8

Higher than most doctors nationally(+6.1 pts)

Typical range among reporting doctors in Virginia

How often this doctor prescribes affordable generic drugs instead of expensive brand-name ones.

Medicare Patients

168

Unique beneficiaries

Standard volume

Prescription Recipients

206

Patients prescribed

Prescriptions Written

3,286

Total claims

Total Medicare drug cost: $251k

Percentile rankings compared against 2,357 reporting peers in Virginia.

Data Note: Sourced from CMS Medicare Provider Utilization & Payment Data. Percentile rankings compare this provider against all peers with reported data in the same state. Updated annually to reflect the latest federal reporting cycle.

Patient Condition Panel

What This Doctor Treats Most

Based on Medicare claims data — here's what patients commonly see this doctor for

Based on Medicare data, this doctor primarily manages High Cholesterol, Hypertension, and Arthritis.

High Cholesterol
Higher than avg (+5%)75%

Elevated cholesterol or triglycerides that increase heart disease risk

US avg: 70.4%

↑ More patients than average (+5%) — a focus area for this doctor

Hypertension
Lower than avg (-3%)67%

High blood pressure — a leading risk factor for heart disease and stroke

US avg: 70.2%

↓ Fewer patients than average (-3%) — less common here

Arthritis
Lower than avg (-4%)45%

Joint inflammation causing pain, swelling, and stiffness

US avg: 49.3%

↓ Fewer patients than average (-4%) — less common here

Mood Disorders
23%

Conditions affecting emotional state, including depression and bipolar disorder

Diabetes
Lower than avg (-12%)22%

A condition where the body cannot properly regulate blood sugar levels

US avg: 34.5%

↓ Fewer patients than average (-12%) — less common here

Depression
Lower than avg (-10%)22%

A mood disorder causing persistent sadness and loss of interest in activities

US avg: 31.8%

↓ Fewer patients than average (-10%) — less common here

Osteoporosis
Higher than avg (+2%)20%

Weakened bones that are more prone to fractures, common in older adults

US avg: 18.1%

↑ More patients than average (+2%) — a focus area for this doctor

GeneralBehavioralNational avg

Percentage of this provider's Medicare patients diagnosed with each condition. Source: CMS Utilization Data.

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Background & Specialty

Education, training, and specialty classification from CMS NPPES and Medicare records.

Career Journey
  1. Graduated medical school · 1994

    University of Virginia School of Medicine

  2. 32 years in practice

    Senior practitioner

Internal MedicineAllopathic & Osteopathic Physicians

A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.

Taxonomy: 207R00000X

Education & Training

University of Virginia School of Medicine (Class of 1994)

Virtual Internal Medicine Care With Charlene Robertson

NPPES records indicate this provider offers telehealth services. Contact the office to confirm availability and scheduling.

Schedule a virtual visit with Charlene Robertson for cholesterol management, blood pressure monitoring, arthritis follow-ups — no travel to Norfolk required. The office sends a secure video link before your appointment. Most visits take 15–30 minutes. Medicare enrolled per CMS records.

Frequently Asked Questions

Common questions about Charlene Robertson

NPI records show Dr. Robertson as active with telehealth listed in Norfolk, VA. NPI status alone doesn't confirm open availability — call the office to confirm. Phone: (757) 623-6072.

Verified across 5 federal data sources

Sourced from CMS NPPES · OIG LEIE · CMS QPP 2023 · CMS Medicare Part D · CMS Physician Comparator. See Data Methodology.

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Medical Disclaimer: NPI Telehealth is a provider directory for informational purposes only. This page does not constitute medical advice, diagnosis, or treatment recommendations. Provider data is sourced from the CMS NPPES federal registry and public Medicare datasets. NPI Telehealth does not verify clinical qualifications beyond federal records. Data may not reflect real-time availability — always contact the provider's office directly to confirm details before seeking care.

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