Steve Richard Lai, MD

Hospice and Palliative Medicine

Internal Medicine

Steve Richard Lai is a Hospice and Palliative Medicine specialist based in Palo Alto, CA with over 27 years of clinical experience. Medicare-enrolled per CMS records and offers virtual telehealth visits.

Also practices: GERIATRIC MEDICINE

(650) 321-4121Palo Alto, CA
Telehealth Available
NPI Active per CMS — Q2 2026|Medicare Enrolled|Order & Refer

With over 27 years in internal medicine, Steve Richard Lai, MD is a long-established hospice and palliative medicine specialist in Palo Alto. He graduated from University of Missouri, Kansas City, School of Medicine in 1999 and has 27+ years of clinical experience. He regularly sees Medicare patients with hypertension, high cholesterol, and mood disorders (per CMS claims data).

1 of 85 Internal Medicine providers in CASee all Internal Medicine in Palo Alto27+ years experienceNPI since 2006

Older · 2187dNPPES updated 2020-05-28 · verify NPI on CMS · Verify license at Medical Board of California

Contact & Location

Practice Location

795 El Camino Real, Palo Alto, CA 94301-2302

CMS Clinical Data

How Does This Doctor Compare?

Opioid Rx

↓ Lower = better

24.15%

California avg: 5.2 · US avg: 5.1

Lower than most doctors nationally(+19 pts)

24.15% of this doctor's prescriptions are opioid pain medications. Lower means more cautious prescribing.

Medicare Patients

115

Unique beneficiaries

Standard volume

Prescription Recipients

59

Patients prescribed

Prescriptions Written

294

Total claims

Total Medicare drug cost: $14k

Percentile rankings compared against 9,360 reporting peers in California.

Data Note: Sourced from CMS Medicare Provider Utilization & Payment Data. Percentile rankings compare this provider against all peers with reported data in the same state. Updated annually to reflect the latest federal reporting cycle.

Patient Condition Panel

What This Doctor Treats Most

Based on Medicare claims data — here's what patients commonly see this doctor for

Based on Medicare data, this doctor primarily manages Hypertension, High Cholesterol, and Mood Disorders.

Hypertension
Higher than avg (+3%)73%

High blood pressure — a leading risk factor for heart disease and stroke

US avg: 70.2%

↑ More patients than average (+3%) — a focus area for this doctor

High Cholesterol
Lower than avg (-4%)66%

Elevated cholesterol or triglycerides that increase heart disease risk

US avg: 70.4%

↓ Fewer patients than average (-4%) — less common here

Mood Disorders
52%

Conditions affecting emotional state, including depression and bipolar disorder

Arthritis
Lower than avg (-5%)44%

Joint inflammation causing pain, swelling, and stiffness

US avg: 49.3%

↓ Fewer patients than average (-5%) — less common here

Depression
Higher than avg (+10%)42%

A mood disorder causing persistent sadness and loss of interest in activities

US avg: 31.8%

↑ More patients than average (+10%) — a focus area for this doctor

Alzheimer's / Dementia
39%

Progressive brain disorders causing memory loss and cognitive decline

Chronic Kidney Disease
Higher than avg (+7%)37%

Gradual loss of kidney function over time, often linked to diabetes or hypertension

US avg: 29.6%

↑ More patients than average (+7%) — a focus area for this doctor

Atrial Fibrillation
Higher than avg (+15%)37%

An irregular, often rapid heartbeat that increases the risk of stroke

US avg: 22%

↑ More patients than average (+15%) — a focus area for this doctor

GeneralBehavioralNational avg

Percentage of this provider's Medicare patients diagnosed with each condition. Source: CMS Utilization Data.

Industry Payment Transparency

$21 received from industry

1 transaction reported in 2024 ·Low tier

View on CMS Open Payments →

Payments include consulting fees, speaking honoraria, food & beverage, travel, research support, and ownership interests from drug and medical device manufacturers. Disclosure is required by the federal Physician Payments Sunshine Act. These payments do not necessarily indicate conflicts of interest. National median: $338 across 136 000 tracked providers.

Tiers — Low: under $500 · Moderate: $500-5 000 · High: $5 000-25 000 · Very High: $25 000+. Source: CMS Open Payments 2024, attributed to Steve Richard Lai's NPI.

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Background & Specialty

Education, training, and specialty classification from CMS NPPES and Medicare records.

Career Journey
  1. Graduated medical school · 1999

    University of Missouri, Kansas City, School of Medicine

  2. Board certified · May 27, 2020

    Self-reported via NPPES

  3. 27 years in practice

    Experienced

An internal medicine physician with special knowledge and skills to prevent and relieve the suffering experienced by patients with life-limiting illnesses. This specialist works with an interdisciplinary hospice or palliative care team to maximize quality of life while addressing physical, psychological, social and spiritual needs of both patient and family throughout the course of the disease, through the dying process, and beyond for the family. This specialist has expertise in the assessment of patients with advanced disease; the relief of distressing symptoms; the coordination of interdisciplinary patient and family-centered care in diverse venues; the use of specialized care systems including hospice; the management of the imminently dying patient; and legal and ethical decision making in end-of-life care.

Taxonomy: 207RH0002X

Education & Training

University of Missouri, Kansas City, School of Medicine (Class of 1999)

Practice Footprint

Mailing address

325 Distel Cir, Los Altos, CA 94022-1408

Differs from practice location

Virtual Hospice and Palliative Medicine Care With Steve Richard Lai

NPPES records indicate this provider offers telehealth services. Contact the office to confirm availability and scheduling.

Schedule a virtual visit with Steve Richard Lai for blood pressure monitoring, cholesterol management, mood disorder follow-ups — no travel to Palo Alto required. The office sends a secure video link before your appointment. Most visits take 15–30 minutes. Medicare enrolled per CMS records.

Frequently Asked Questions

Common questions about Steve Richard Lai

NPI records show Dr. Lai as active with telehealth listed in Palo Alto, CA. NPI status alone doesn't confirm open availability — call the office to confirm. Phone: (650) 321-4121.

Verified across 5 federal data sources

Sourced from CMS NPPES · OIG LEIE · CMS Medicare Part D · CMS Open Payments 2024 · CMS Physician Comparator. See Data Methodology.

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Medical Disclaimer: NPI Telehealth is a provider directory for informational purposes only. This page does not constitute medical advice, diagnosis, or treatment recommendations. Provider data is sourced from the CMS NPPES federal registry and public Medicare datasets. NPI Telehealth does not verify clinical qualifications beyond federal records. Data may not reflect real-time availability — always contact the provider's office directly to confirm details before seeking care.

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