Susan Y. Shen, M.D.

Psychiatry Psychiatry & Neurology

(925) 272-4100Pleasanton, CA
Telehealth Available
NPI Active per CMS — Q2 2026|Medicare Enrolled|Order & Refer

Susan Y. Shen, M.D. has practiced psychiatry & neurology for 15+ years, working in independent practice. She has been in practice for 15+ years. She regularly sees Medicare patients with mood disorders, anxiety, and hypertension (per CMS claims data).

At a glance

  • Uses generic medications more than 84% of reporting doctors in California
  • Virtual visits available — no app or travel required
1 of 1,508 Psychiatry & Neurology providers in CASee all Psychiatry & Neurology in Pleasanton15+ years experienceNPI since 2013

Older · 1238dNPPES updated 2022-12-14 · verify on CMS

Contact & Location

Practice Location

5776 Stoneridge Mall Rd Ste 376, Pleasanton, CA 94588-2867

CMS Clinical Data

How Does This Doctor Compare?

Based on Medicare data, this doctor favors affordable generic drugs over brand-name ones.

Generic Rx

↑ Higher = better

93.5%

California avg: 83.3 · US avg: 82.8

Higher than most doctors nationally(+10.7 pts)

Better than 84% of reporting doctors in California

How often this doctor prescribes affordable generic drugs instead of expensive brand-name ones.

Medicare Patients

129

Unique beneficiaries

Standard volume

Prescription Recipients

146

Patients prescribed

Prescriptions Written

1,411

Total claims

Total Medicare drug cost: $241k

Percentile rankings compared against 9,360 reporting peers in California.

Data Note: Sourced from CMS Medicare Provider Utilization & Payment Data. Percentile rankings compare this provider against all peers with reported data in the same state. Updated annually to reflect the latest federal reporting cycle.

Patient Condition Panel

What This Doctor Treats Most

Based on Medicare claims data — here's what patients commonly see this doctor for

Based on Medicare data, this doctor primarily manages Mood Disorders, Anxiety Disorders, and Hypertension.

Mood Disorders
69%

Conditions affecting emotional state, including depression and bipolar disorder

Anxiety Disorders
Higher than avg (+30%)64%

Excessive worry or fear that interferes with daily life

US avg: 34.1%

↑ More patients than average (+30%) — a focus area for this doctor

Hypertension
Lower than avg (-16%)54%

High blood pressure — a leading risk factor for heart disease and stroke

US avg: 70.2%

↓ Fewer patients than average (-16%) — less common here

Depression
Higher than avg (+19%)51%

A mood disorder causing persistent sadness and loss of interest in activities

US avg: 31.8%

↑ More patients than average (+19%) — a focus area for this doctor

Schizophrenia
50%

A serious mental disorder affecting thinking, emotions, and behavior

High Cholesterol
Lower than avg (-31%)39%

Elevated cholesterol or triglycerides that increase heart disease risk

US avg: 70.4%

↓ Fewer patients than average (-31%) — less common here

PTSD
37%

Post-Traumatic Stress Disorder — lasting anxiety after experiencing a traumatic event

Bipolar Disorder
31%

A condition with extreme mood swings between emotional highs and lows

GeneralBehavioralNational avg

Percentage of this provider's Medicare patients diagnosed with each condition. Source: CMS Utilization Data.

Industry Payment Transparency

$55 received from industry

2 transactions reported in 2024 ·Low tier

View on CMS Open Payments →

Payments include consulting fees, speaking honoraria, food & beverage, travel, research support, and ownership interests from drug and medical device manufacturers. Disclosure is required by the federal Physician Payments Sunshine Act. These payments do not necessarily indicate conflicts of interest. National median: $338 across 136 000 tracked providers.

Tiers — Low: under $500 · Moderate: $500-5 000 · High: $5 000-25 000 · Very High: $25 000+. Source: CMS Open Payments 2024, attributed to Susan Y. Shen's NPI.

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Background & Specialty

Education, training, and specialty classification from CMS NPPES and Medicare records.

Career Journey
  1. Board certified · Dec 13, 2022

    CMS-verified certification date

  2. 15 years in practice

    Experienced

Psychiatry & NeurologyAllopathic & Osteopathic Physicians

Psychiatrists are physicians who diagnose and treat mental health conditions including depression, anxiety disorders, bipolar disorder, schizophrenia, PTSD, and substance use disorders. They can prescribe medications and provide psychotherapy.

Taxonomy: 2084P0800X

Practice Footprint

Mailing address

5924 Stoneridge Dr Ste 210, Pleasanton, CA 94588-2887

Differs from practice location

Virtual Psychiatry & Neurology Care With Susan Y. Shen

NPPES records indicate this provider offers telehealth services. Contact the office to confirm availability and scheduling.

Schedule a virtual visit with Susan Y. Shen for mood disorder follow-ups, anxiety counseling, blood pressure monitoring — no travel to Pleasanton required. The office sends a secure video link before your appointment. Most visits take 15–30 minutes. Medicare enrolled per CMS records.

Frequently Asked Questions

Common questions about Susan Y. Shen

NPI records show Dr. Shen as active with telehealth listed in Pleasanton, CA. NPI status alone doesn't confirm open availability — call the office to confirm. Phone: (925) 272-4100.

Verified across 5 federal data sources

Sourced from CMS NPPES · OIG LEIE · CMS Medicare Part D · CMS Open Payments 2024 · CMS Physician Comparator. See Data Methodology.

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Claim Profile

Medical Disclaimer: NPI Telehealth is a provider directory for informational purposes only. This page does not constitute medical advice, diagnosis, or treatment recommendations. Provider data is sourced from the CMS NPPES federal registry and public Medicare datasets. NPI Telehealth does not verify clinical qualifications beyond federal records. Data may not reflect real-time availability — always contact the provider's office directly to confirm details before seeking care.

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